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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
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Product details
| Management number | 231844358 | Release Date | 2026/06/18 | List Price | US$8.27 | Model Number | 231844358 | ||
|---|---|---|---|---|---|---|---|---|---|
| Category | |||||||||
Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center. Read more
| ASIN | B0D59847D4 |
|---|---|
| XRay | Not Enabled |
| ISBN13 | 978-1040160664 |
| Edition | 3rd |
| Language | English |
| File size | 1.6 MB |
| Page Flip | Enabled |
| Publisher | CRC Press |
| Word Wise | Not Enabled |
| Print length | 231 pages |
| Accessibility | Learn more |
| Screen Reader | Supported |
| Publication date | January 3, 2002 |
| Enhanced typesetting | Enabled |
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